What is the El Fenix Guest Satisfaction Survey?
The El Fenix Guest Satisfaction Survey is like a questionnaire made by El Fenix. It’s on the internet at www.Talktoelfenix.com. They made it to find out how customers feel about their food and service. This helps them make things better and gives you a better experience when you visit.
Why Should You Do the Survey?
Even though this survey doesn’t give you a prize for doing it, it’s still important. Why? Because it lets you speak up and share your thoughts. You can tell them what you like and don’t like. El Fenix really wants to know this stuff because they want their restaurants to be better. When they’re better, more people come back to eat there again.
How Does the Survey Work?
You can do this survey on the internet, which is really easy and convenient. All you need to do is visit www.Talktoelfenix.com and follow the instructions. It won’t take much of your time, and it helps El Fenix know what they can do to make your next visit even better. So, it’s like giving them advice to make things tastier and more enjoyable for you!
What’s El Fenix All About?
El Fenix is a well-known group of Mexican restaurants in the Dallas/Fort Worth area. They’re famous for their delicious margaritas and some of the best Tex-Mex food around.
A Brief History of El Fenix
This restaurant had a different name before. It started as Martinez Cafe in downtown Dallas. But in 1918, they changed it to El Fenix, which means “Phoenix” in Spanish. This change symbolized a fresh start and new beginnings.
Ownership Change
In 2008, the Martinez family decided to sell the restaurant chain to the Firebird Restaurant Group. That’s the company that runs El Fenix today.
More Than 22 Restaurants
El Fenix has grown a lot over the years. Right now, they have more than 22 restaurants in North Texas, and they’re planning to open even more. So, you’ll find them in lots of places!
Specials and Loyalty Club
El Fenix is also known for their special enchiladas, and they have something cool called an eCard loyalty club for their customers. This means you can get some special perks if you’re a regular visitor.
How to Take the El Fenix Guest Satisfaction Survey
What You Need:
- A computer with Internet access.
- The ability to read English or Spanish.
- Your recent El Fenix receipt that has an invitation for the survey.
Taking the Survey Online:
- Visit the website www.Talktoelfenix.com using your computer and Internet connection.
- When you arrive on the webpage, read the short paragraph there. It will give you some important information about the survey.
- Look at the bottom of your receipt. You’ll find a restaurant number there. Enter this number on the website, and when you’re ready, click “Next.”
- Now, you’ll start answering questions. The questions will be divided into three categories:
- How you felt about the restaurant itself.
- Whether you plan to return to the restaurant.
- If you would recommend the restaurant to others.
- Some questions will have multiple-choice answers, which means you can pick one or more options. Make sure to read the instructions carefully.
- Other questions will have text boxes where you can type in your answers. For example, if it asks if you had any problems during your visit, you can type in your response here.
- It’s really important to be honest when answering these questions. Try to provide as much detail as you can. Your feedback helps El Fenix improve and make your experience better next time.
