Survey – Home Depot Customer Survey

Nicholas Russell
By Nicholas Russell 11 Min Read
11 Min Read

What is the Home Depot Customer Satisfaction Survey?

Have you ever been to The Home Depot? They want to know what you think about their products and services! They have an online survey on their website called the “Home Depot Customer Satisfaction Survey” where you can share your thoughts with them.

Why is this survey important?

When you tell The Home Depot what you like or don’t like, they use that information to get better at making customers happy. They work really hard to make sure they meet your needs and make better stuff.

How can you take the survey?

You don’t have to go anywhere special to take this survey. It’s all online, so you can do it whenever you want.

What can you win?

Here’s the exciting part: by taking this survey, you get a chance to win a $5,000 gift card from The Home Depot! Imagine all the cool stuff you could get for your home with that!

Who’s in charge of this survey?

The company behind this survey is called Home Depot Store Support, Inc. They’re a big company that sells things to improve your home, like tools and stuff. They have stores all over the United States and even in Canada and Mexico. They’ve been around since 1978, and they’re a publicly listed company.

Who makes sure everything’s fair?

There’s also a company called the American Sweepstakes & Promotion Company that makes sure the survey sweepstakes are fair. They have offices in Rochester, New York.

When can you enter?

This survey and the chance to win the $5,000 gift card is happening from January 30, 2023, to April 30, 2023. Just keep in mind that they use Central Time for this, so make sure you don’t miss out if you’re interested. And who knows, they might have more surveys and prizes in the future, so keep an eye out for updates!

Who Can Enter the Sweepstakes?

Let’s find out who can join the Home Depot Customer Satisfaction Survey Sweepstakes!

  • Where You Live: If you’re a permanent legal resident of the United States and live in one of the 50 states, the District of Columbia, Guam, or the US Virgin Islands, you’re good to go. However, if you live in Puerto Rico, you can’t join this time.
  • Age: You need to be 18 years old or older when you enter.
  • Social Security Number: To be eligible to win a prize, you must have a unique and valid social security number.
  • Who Can’t Enter: If you work for Home Depot, its parent companies, subsidiaries, affiliates, dealers, advertising agencies, or related companies, sorry, you can’t join. And if you’re part of their immediate family or live in the same house as these employees, you’re not eligible either.

How to Enter the Home Depot Customer Satisfaction Survey?

Okay, now that we know who can join, let’s see how you can enter the sweepstakes.

Categories: There are two categories you can enter: the consumer category or the professional category. You can only pick one, though.

  • Professional Category: If you work as a handyman, general contractor, property manager, construction worker, building operator, or special tradesman, you can enter as a professional.
  • Consumer Category: If you don’t work in one of those professions, you should enter as a consumer.

Online Entry: The main way to enter is by doing the online survey during the sweepstakes period. You’ll find it at Use the User ID and password on your receipt. Make sure to do this within 14 days from when you made your purchase. If you shopped multiple times, you can use receipts from all those trips. Just answer the survey questions, fill in your personal details, and submit it. That gives you one entry.

Alternate Method of Entry: If you didn’t make any purchases or don’t want to take the online survey, there’s another way. Write your name, phone number, email, and category on a 3″ x 5″ card. Put it in a business envelope and mail it to the right address for your category. The exact address is in the official rules. You can only send one entry per envelope, and you have to fill it out yourself. No photocopies or printing, please!

What Can You Win in the Sweepstakes?

Alright, let’s talk about the cool prizes you can win in the Home Depot Customer Satisfaction Survey Sweepstakes!

  • Prizes: There will be two winners in total, one from each category – consumer and professional. Each of these winners will get a big prize: $5,000 in Home Depot gift cards. You can use these gift cards to buy all sorts of home improvement stuff!
  • Important Stuff to Know: These prizes can’t be given to someone else or changed for something else, unless the folks in charge say it’s okay. If you lose your prize or it gets stolen, they won’t replace it. So, make sure to keep it safe! And remember, when you use those gift cards, there are some rules you’ll need to follow, but they’ll tell you all about that.

How Are the Winners Picked?

Now, let’s find out how they choose the lucky winners!

  • Random Draw: They pick the winners by doing a random draw. This is set to happen around May 5, 2023. One winner will be chosen from the consumer category, and another from the professional category. A person from the company running the sweepstakes, called the sponsor, will do this. They can also make decisions if there are any questions about the rules. Whatever they decide is final and can’t be changed.

How Do You Get Your Prize If You Win?

If you’re one of the lucky winners, here’s what happens next:

  • Notification: The sponsor will get in touch with you through a phone call or email within 5 business days after the draw.
  • Respond Fast: You have to respond within a certain time. If you don’t or if they find out you can’t get the prize for some reason, you might not get it. In that case, they’ll pick someone else in another random draw.
  • Check Your Spam Folder: Sometimes, the email they send might end up in your spam folder, so keep an eye on that!
  • Paperwork: If you want to claim your prize, you’ll have to fill out some forms they give you. Once they get all the paperwork they need, they’ll give you your prize within six to eight weeks.

Where Can You Find the List of Winners?

If you’re curious about who won, you can find out!

  • Website: They’ll put the list of winners on the website around May 15, 2023, after they’ve made sure everything’s legit.
  • Request a Copy: If you’d rather have a printed copy of the winners’ list or the official rules, you can ask for one by sending a letter with your address on it to the Independent Administrator. Just be clear about what you’re asking for, so there’s no confusion.

Your Rights, Privacy, and Future Contact

Let’s talk about your rights, privacy, and what might happen in the future.

  • Data Collection: The people running the sweepstakes, also known as the sponsor, will collect some information about you when you do the survey. They’ll also need your contact info to get in touch if you win.
  • Future Emails: If you give them your email address, they might ask if it’s okay to send you emails in the future, like for marketing stuff. But don’t worry, you can say “no” if you don’t want those emails.
  • Your Info: Most of the info they collect about you, like where you live and stuff, is just for looking at trends and things. It won’t be used to personally identify you.
  • Want More Info?: If you want to know more about your rights, privacy, and what might happen later, you can check out And if you have questions, you can email the Customer Care department at [email protected].


Here’s a quick recap of what we talked about:

  • To join the sweepstakes, do the Home Depot customer satisfaction survey using the info on your receipt. If you don’t want to do the survey, there’s another way to enter.
  • Make sure to read the rules and follow them to avoid any problems.
  • Check out the privacy policies to know how they’ll use your information before you share it.

That’s it! Now you know what’s up with the Home Depot Customer Satisfaction Survey Sweepstakes. Good luck, and have fun!

Frequently Asked Questions

1. What is the Survey?

The Survey is a customer satisfaction survey conducted by Home Depot to gather feedback and opinions from their customers about their shopping experience in their stores.

2. How do I participate in the Survey?

To participate in the Survey, you need to visit the official survey website at, enter the required details like the zip code, store number, and the date and time of your visit, and answer all the survey questions honestly.

3. What are the benefits of participating in the Survey?

By participating in the Survey, you can help Home Depot to improve their products and services based on your feedback. Additionally, you can also enter the sweepstakes for a chance to win a $5,000 Home Depot gift card.

4. Who can participate in the Survey?

Anyone who has made a purchase at Home Depot and has the required details like the zip code, store number and the date and time of the visit can participate in the Survey.

5. How long does the Survey take to complete?

The Survey takes around 5-10 minutes to complete, depending on the number of questions and the depth of your responses.

6. Is my personal information safe while taking the Survey?

Yes, your personal information like your name, address, and email address are safe and secure while taking the Survey. Home Depot values your privacy and will not share your personal information with any third-party without your consent.
Share This Article
Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *