Costa Coffee Customer Survey –

Nicholas Russell
By Nicholas Russell 6 Min Read
6 Min Read

What’s the Costa Coffee Survey All About?

Imagine getting free coffee or a gift card for sharing your thoughts about Costa Coffee! Well, that’s what this survey is all about, and it’s super easy to do online. Let’s dive into the details!

 Why Does Costa Coffee Want Your Opinion?

Costa Coffee is really curious about what you think. They want to know if you enjoyed your visit to their coffee shop or if there were any problems. Here’s why your opinion matters:

  1. You Can Share Exactly What Happened: Did you love the coffee, or did you face some issues? This survey lets you spill the beans (pun intended) on your experience.
  2. Costa Coffee Listens: The company is all ears when it comes to your feedback. They take it seriously and want to improve based on what you say.

How Can You Help Costa Coffee and Yourself?

By taking this survey, you’re not only helping Costa Coffee get better, but you’re also making sure your future visits—and your friends’ visits—will be even more enjoyable. It’s a win-win!

What’s the Prize?

Here’s the exciting part: when you complete the survey, you get a chance to enter a sweepstakes. This means you might win a fantastic £50 Amazon voucher! How cool is that?

 Survey Details at a Glance

  • Survey Name: Costa Coffee Customer Survey
  • Survey URL:
  • Survey Prize: £50 Amazon voucher
  • Entry Methods: Online
  • Survey Limit: You can do it once for each receipt you have.

So, if you’ve visited Costa Coffee recently, grab your receipt and head to to share your thoughts and maybe win a prize!

Meet Costa Coffee – Your Favorite Coffee Hangout!

Costa Coffee is a super famous coffee place in the UK, and guess what? They’re all over the world too! Let’s get to know them better.

Where It All Began

Back in 1971, in London, Costa Coffee started as a small family business. It’s pretty cool that it all began in a family setting, right? That’s where the name “Costa” came from.

Costa Coffee’s Journey

Later on, a big company named Whitbread took over Costa Coffee in 1995. Since then, Costa Coffee has been growing like a rocket! They now have more than 3,250 coffee shops in 31 countries. That means you can find them in lots of places around the world.

 The Coffee Machine Game

And here’s something impressive: they have over 6,000 coffee vending machines! That’s a ton of machines making delicious coffee.

Who’s Number One?

Now, you might be wondering, who’s the biggest coffee chain in the world? Well, it’s Starbucks, and Costa Coffee is right behind them as the second largest. So, Costa Coffee is a big deal in the coffee world!

So, next time you enjoy a cup of coffee at Costa Coffee, remember their amazing journey from a small family business to a global coffee giant. It’s pretty neat!

Ready to Take the Costa Coffee Customer Survey? Here’s How!

Taking the Costa Coffee Customer Survey is easy, and we’re here to guide you through it. Just follow these steps:

What You Need Before Starting

Before you begin, make sure you have:

  1. A Computer and Internet Access: You’ll need these to access the survey online.
  2. English Reading Skills: The survey is in English, so being able to read English is important.
  3. Your Recent Receipt: Look for the survey invitation on your receipt.
  4. Age Requirement: You need to be 18 years old or older to participate.

 Let’s Get Started Online

  1. Visit the Survey Website: Go to
  2. Find the Store: Type a few letters of the store you visited. For example, if you went to a Costa Coffee in Bristol, type “br.” You’ll see a list of stores pop up below the text box. Choose the one that matches where you visited.
  3. Answer the Questions: Now, it’s time to share your thoughts! You’ll be asked questions to rate your experience. This could include things like how likely you are to come back, if you’d recommend the store to others, how fast the service was, and how tasty the food was.
  4. Write Your Feedback: Some questions might ask you to type in information, like if there were specific people who made your experience great. If you have something to say, be sure to share it here.
  5. Contact Information (Optional): If you want the company to get in touch with you about your experience or if you want to enter the sweepstakes for a chance to win a prize, enter your contact details.

That’s it! You’ve done it. You’ve shared your thoughts with Costa Coffee, and who knows, you might just win a prize! Thanks for helping make Costa Coffee even better.

Frequently Asked Questions

What is the purpose of the Costa Coffee customer survey?

The purpose of the Costa Coffee customer survey is to collect feedback from customers about their experiences with the company's products and services.

How can I participate in the Costa Coffee customer survey?

You can participate in the Costa Coffee customer survey by visiting and completing the online questionnaire.

Do I need to make a purchase to participate in the survey?

No, a purchase is not necessary to participate in the Costa Coffee customer survey.

What types of questions are asked in the survey?

The Costa Coffee customer survey asks questions about the quality of the coffee and food, the cleanliness of the stores, and the level of customer service received.

Is my feedback anonymous?

Yes, your feedback is anonymous unless you choose to provide your contact information for follow-up.

Can I receive a reward for participating in the Costa Coffee customer survey?

Yes, participants in the Costa Coffee customer survey have the opportunity to enter a prize draw to win a Costa Coffee gift card.
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